This video covers how to add items placed on a special order to a new purchase order and how to receive those items once the PO arrives.
Watch Video Length: 04:46
This video walks you through how to correct Lightspeed if you accidentally rang up a sale as normal instead of selecting special order.
Watch Video Length: 07:26
This video covers the final step to receive items on your purchase order.
Watch Video Length: 03:49
This video discusses how to use the purchase order screen in Lightspeed to search through purchase orders and find the purchase you need to work on.
Watch Video Length: 04:22
This video covers how to work on a purchase order, add items to it and place the order.
Watch Video Length: 10:21
This video covers the final step to receive items on your purchase order.
Watch Video Length: 04:17
This video shows you how to use the filters in the Special Orders to make it easier to find the order and products you need to work on.
Watch Video Length: 04:27
This video details how to create new items in Lightspeed. Note: only authorized team members need to watch this one.
Watch Video Length: 05:03
This video details how to transfer items to a technician so that your inventory stays accurate. It also covers how to take items back into your inventory if a technician did not end up needing them for a job.
Watch Video Length: 07:21
This video shows you how to add inventory levels for the first time to an item inside of Lightspeed.
Watch Video Length: 08:14
This video shows you how to ring up missing items without using the "MISC." button.
Watch Video Length: 02:44
This video gives you tips and tricks on how to search for customers in the system.
Watch Video Length: 05:16
This video shows you tips on how to search for items in Lightspeed.
Watch Video Length: 03:45
In this 2 Part video tutorial you will be taken through the entire process to sell items from another's stores stock, like Gun Safes. Part 1 details everything you need to do while the customer is in the store.
Watch Video Length: 07:31
Part 2 of this video series details what you need to do after the customer has left to remove the sold items out of available stock and how to finalize the sale once the items have been delivered or picked up.
Watch Video Length: 11:11
This video details out how to "send" items in a transfer request so that they are pulled out of inventory at the other location you are requesting, preventing accidental oversells.
Watch Video Length: 04:09
This video highlights how to create and lookup quotes for customers.
Watch Video Length: 04:16
This is part one of a series of videos that details how to find a customer sale when the customer has lost their receipt by looking up the customer in the customer section and then finding the sale to issue the refund on.
Watch Video Length: 04:36
In part 2, we discuss what to do if you need to issue a refund and the customer has lost their receipt and we did not record and link their name or phone number to the sale.
Watch Video Length: 03:07
This is the entire Lightspeed Purchase Order meeting from Oct 5th at 6:00 PM.
Watch Video Length: 01:05:21
This video details how to use the safe delivery form when selling safes for delivery.
Watch Video Length: 08:31